Original topic:

Hi Samsung users

(Topic created on: 12-21-2024 02:54 PM)
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muddu_7
Active Level 3
Options
Bengaluru
I use Samsung s23 purchased on 30 April 2023 and I have problem in it, iam not receiving any update since then I have even visited service center even they say we don't know about the problem, they will update my my phone using system update and they Wil two, three hours for that process it's a headache for I can't go to service centre every time I want to do software update plz guys someone give me solution or tell. Me tell me how to give complaint to Samsung company plz
Imtiazansari
Active Level 4
Bengaluru
Bro download this firmware and odin you can flash manually and after that let see if you start receiving OTA updates. When you flash this you will already have new December security patch so you need to wait till one ui 7 or January security patch update. Depending on samsung what they release first. If you don't know how to flash then let me know

https://www.sammobile.com/samsung/galaxy-s23/firmware/SM-S911B/INS/download/S911BXXS7CXK6/1895170/
muddu_7
Active Level 3
Bengaluru
Yes, if you don't mind bhai
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Imtiazansari
Active Level 4
Bengaluru
https://samfw.com/Odin/Odin3_v3.13.1_3B_Patched_Samfw.com.rar

Odin link 👆🏻

And steps one by one you can also see in the video1734722584103.jpg
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muddu_7
Active Level 3
Bengaluru
Which video
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muddu_7
Active Level 3
Bengaluru
Can you share me the video
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muddu_7
Active Level 3
Bengaluru
Bro can you share me the link from direct message because iam not able to receive from here see screenshot 1734768024293.jpg
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Bengaluru
Members' support section can provide technical assistance via remote access.
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goodthings
Expert Level 5
Bengaluru
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Bengaluru
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Bengaluru

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Samsung user receive a notification on their device whenever any software update or security update occurs. However, you can check the software update ( if available) on your device manually by the below steps.

Kindly follow the below steps to update your device software( if available).
Path: Settings > About phone > software update.

Kindly feel free to get in touch with us if there is any issue regarding the Samsung.

Warm Regards,
Samsung Customer Support

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