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12-19-2023 01:55 PM in
Bengaluru
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12-20-2023 08:28 PM in
BengaluruDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern kindly perform the following steps to resolve your issue:
Reset settings:
Reset settings: Settings > General Management > Reset.
Reset settings: Reset all settings to their default
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.
Factory data reset: Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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12-25-2023 01:09 AM in
Bengaluru