Same here. Bought new just 1 year ago , phone came with android 12 ( not 11) and was assured by official Samsung dealer it would get two future updates. I created a petition btw , if you want sign it and spread:https://www.change.org/p/samsung-please...

Bought  S20 fe November 2022 new from Cosmote Greece.  Phone came with android 12 out of the box. It should get Android 14 , certainly it can handle it. Come on Samsung.