Dear Samsung Team,On July 2nd, I submitted a bug report concerning the Samsung Cloud backup functionality. My report detailed that the system was performing a backup of only 95 MB, despite an expected backup size of 2.3 GB. In contrast, a backup to a...
After One UI 8.5, I am facing a backup issue. The original backup size was 2.3 GB, but only 101.8 MB was backed up. Even after formatting the device, the issue is still there. In USB it is backing up complete 2.3 GB.
I am dissatisfied with the response provided by the technical team. If the stated capacity represents a predicted value rather than an actual one, how can the identical predicted backup size precisely match the actual backup size of 2.3 GB when backi...