It is with utmost disappointment I'm briefing my horrific experience with Samsung Shop Online support team.I have placed order for Samsung S25 Ultra along with Buds 3 Pro (Bundle offer) and Screen Guard (Anti reflective) on Jan 28th. I currently own...
I strongly recommend you hire someone more capable and who knows their job to the support team. After a months hassle, harassments, I thought, I was really done with your support team. Since the refund was completed, But when I check the refund amoun...
Respected Moderator,I appreciate your response here.I have had similar promises from Grievance Team, Support head and Top most escalation team. Noone were able to provide a satisfactory answer to any of my queries, starting from "Why reject for a sma...
Thats what, In the Terms & Conditions, it clearly says requote or cancel, but the courier team is not aware about it at all.Even after 2 weeks of followup with Samsung, even though they claimed that they had coordinated with Courier team and someone ...
Yea, learned this the hard way. What baffled me was how helpless Samsung support were, they dragged the issue for over 2 weeks with zero input/answer.Courier guys canceled the order after 8 days, since the initial delivery attempt. They wanted us to ...
