No, they are crooks ...after so much trouble he had to undergo they kept the phone for 2 weeks and charhmged himRs.1400...U went thru more trouble than him and still mine they never replaced also...worsymt support is by Samsung to customers
How utterly disgusting behavior by samsung , made you run around so much then keep your ohine for 14 days and charge you Rs.1400 becauseyou had no choice..I went through 5 visits to service centre left my phone for a week, 10 mails to all authorities...
The same series of events happened with me... They asked me to submit my phone for inspection to verify there was no accidental damage and liquid exposure being fully brought to their notice that I was claiming a replacement out of warranty as the fa...