thanx you saved our day

mine also was working fine without reset but phone was not smooth after reset it is so smootg

actually I have done hard reset after update via smart switch

First I would like to correct you that you addresed me wrong as sir, it should be mam and second I know j7 is still running on nougat but development has started as per the source but still thnx for your reply

but atleast update for j7 is in Manufacturer Development phase