⚠️ Warning ⚠️It may breach device security. Many apps related to banking & payments may not work, it may also leads data privacy breach. We can't Judge it whether it's safe. Mostly donot install/update other than Official firmware Software which rele...

For Remote support,Open samsung members app-> press "Support" menu at bottom-> on "Quick help section" press remote support to begin..( allow permisions & launch a call to samsung- they provide code to connect your phone from remotely & they able to ...

Ok, pls use samsung smart switch using pcORget support from technicial team of samsung(you need to install samsung smart tutor before approaching them. You can install it simply by Settings-> press "Remote support" it will install automatically smart...

Then, I think its not an official.. did you tried to install any third party mod operating system??

Please check whether your OS is Official or not..Settings-> About Phone-> Status information-> look at Phone status