I had purchased a Samsung soundbar that developed a defect within 10 days. Samsung support confirmed a replacement in writing and arranged pickup of the unit. After collecting the product, Samsung unilaterally changed their stance, citing “box damage...
The same generic response. They don't give a f#(% about customers and their customer service is worse than a government department. For my brand new soundbar they had committed replacement and overnight issued a refund with absurd reasons. No level o...
Facing similar issue. Camera has been unusable. Even factory reset didn't help. Unable to understand the problem. Is the OIS motor or the motherboard? Disappointed
