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Malcomx
Active Level 2

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I have note 20 ultra 5 g hongkong version   the problem is my phone reboots twice on every start up or restart my phone.    
Why keys cafe app doesn't work on note 20 ultra 5g (n9860) hongkong It work only color keyboard change but effects and adjust my keyboard doesn't work   I'm in 3.1 ui android11  all apps and good luck are updates.      
I have note 20 ultra 5 g hongkong versionthe problem is my phone reboots twice on every start up or restart my phone.
Is it necessary to reset phone (factory reset) after  the system update And will work smoothly without any hindrance after the update?
Why keys cafe app doesn't work on note 20 ultra 5g (n9860) hongkong It work only color keyboard change but effects and adjust my keyboard doesn't workI'm in 2.5 ui and all apps and good luck are updates.