i tried using dis link, may b u can try dis chk dis linkhttps://r2.community.samsung.com/t5/Galaxy-M/Solution-Galaxy-M31-OTA-crash-with-Latest-update/m-p/4015719#M87522

I tried using SmarSwitc bt it was not working, i followed this post, So u can also try dis method n recover ur device along wid ur data link- https://r2.community.samsung.com/t5/Galaxy-M/Solution-Galaxy-M31-OTA-crash-with-Latest-update/m-p/4015719#M...