Original topic:

wrong sleep tracking.

(Topic created on: 10-20-2018 04:31 AM)
257 Views
vamosx
Active Level 4
Options
Wearables
I have a gear fit 2 and out tracks sleep really good when I'm sleeping but when I'm just not moving or just sitting or laying down ideal using my phone it thinks that I'm sleeping and starts to track my sleep. Please fix this.
4 Comments
Wearables
reset your device after taking backup
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Satyamji
Active Level 5
Wearables
Same problem
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vamosx
Active Level 4
Wearables
@avvii tried that
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admin_
Expert Level 5
Wearables
We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Center in order to get your device physically inspected by the Service Engineer. Please find service center details in the link provided -http://www.samsung.com/in/support/servicelocation Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/


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