Original topic:

battery drain issue on Galaxy Watch Active 2

(Topic created on: 12-21-2021 08:47 PM)
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AbdulRahim6220
Active Level 2
Options
Wearables
So apparently Samsung pushed out a new update on their samsung tizen watch and I noticed that many people are facing battery drain issue.......before the update we use to get 2-3 days battery now after the update we get around 1-1.5 day battery life I hope samsung  sorts this out soon enough......
The new software version is.

R825FOXX1DUK2

5 Comments
rush20
Expert Level 5
Wearables
Send error report to samsung
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Charan88
Active Level 6
Wearables
This is true , i am also facing the same
cs-member13
Expert Level 4
Wearables

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
Wearables
Hey, thank you for acknowledging my query I tried all the steps you have given below and turned of nfc even after that I am facing the same issue Many users are too having this issue(reddit)....Even my cousins galaxy watch 3 is also having the same issue
Alip000
Beginner Level 2
Wearables
battery backup not good new software update me
0 Likes