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08-29-2021 08:51 AM in
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08-29-2021 07:44 PM in
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08-29-2021 09:12 PM in
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08-30-2021 10:30 AM in
WearablesHi, Christell apologies for the inconvenience caused, please share the claim reference number so as to follow up and provide feedback.
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08-30-2021 11:01 AM in
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08-31-2021 12:08 PM in
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08-31-2021 01:22 PM in
WearablesHi, Christell kindly be advised that a reference required is one you had received upon claiming for the Galaxy gift, if you did not claim we will not be able to assist, however, if you have lost it please share the IMEI number so as to check using it.
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08-31-2021 01:27 PM in
Wearables350299945842932
350299945843666
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08-31-2021 01:48 PM in
WearablesHi, Christell, we regret to inform you that both IMEI numbers were rejected due to being claimed out of the promotional period.
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08-31-2021 02:41 PM (Last edited 08-31-2021 02:42 PM ) in
WearablesThis is really poor customer service. I'm going to take this matter to social media .