Watch 4

[Pulkit_Garg]

After recent update on my Watch 4 LTE, the Raise wrist to wake and tap on screen to wake features automatically gets disabled. Anyone else also facing the similar issue?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that when you reset the watch all of your personal data will be removed, and the watch will restore back to its default settings, so you won't have to worry about personal info still being on it. You can reset your watch using the Settings or with the Galaxy Wearable app on your phone.
Note: Before performing the factory data reset, don't forget to backup all the important data stored in the Galaxy Watch.

Galaxy and Gear watches: Step1: Open the Galaxy Wearable app on your connected phone.
Step2: Next, tap Watch settings.
Step3: Tap General, tap Reset, and then tap Reset again to confirm.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support