Watch 4 Display colour changed

[Kevinmodi2911]

I had put my watch 4 on charging and suddenly when I returned to take my watch back, I saw that the display colour changed to light yellow and was unable to operate any functions on watch, I also tried restarting it by anyways but the display remains the same.

Can anyone gives the solution for this problem?

And how this problem occured?

[HardikRP]

I faced this kind of issue in past in one of my old phone, what I think is you will need to visit the customer care for this. And I guess they will tell you to replace the screen. That is the only option I can see, it will be costlier than after market repairing but you should ho for it only, in after market repairs you will loose water proofing and the screen quality will not be the same.

[Kevinmodi2911]

So, you got replacement?

[HardikRP]

Yes I had to.

[Kevinmodi2911]

What was the cost?

[HardikRP]

It was in my A series phone and the cost was around 7800 INR, for the watch 4, it would be lesser than that I guess.

[S_Kumar73]

lines for mobiles and full color for watches. Excellent strategy by Samsung

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[srimaruthi]

I also faced the same issue... raised the issue in twitter and sent a mail to ceo india... social media team called me and told me to check with service center. I submitted it yet to get response from service center....

[Rìťèśh]

😒