Original topic:

Unpaired my Galaxy Watch 4 by accident now unable to pair it again with S22 Ultr

(Topic created on: 01-04-2024 11:19 PM)
1058 Views
colravi
Active Level 3
Options
Wearables
Can someone help with the process to pair my Galaxy Watch 4 with my S22 Ultra after i accidentally unpaired it ? It keeps failing to pair. I do not want to reset the Watch. I m trying to transfer the Watch to my S22 Ultra but it keeps failing with an error message that 'cant pair galaxy watch 4 please try again'
9 Comments
ParitoshPT
Active Level 4
Wearables
Same here, dont want to reset the watch. But already reset the wearable app. Nothing seems to work.
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colravi
Active Level 3
Wearables
You will eventually have to reset the watch. Nothing else seems to work
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jay666
Active Level 5
Wearables
Backup the watch data with smart switch app and then reset your watch....
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colravi
Active Level 3
Wearables
Thanks. You're right, this is the only solution
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jay666
Active Level 5
Wearables
Accept the solution
Thanks
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cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request you kindly visit the given link to connect your Galaxy watch to your smartphone:
https://www.samsung.com/in/support/mobile-devices/galaxy-watch-how-to-connect-with-mobile-device/

If it is not connecting then kindly follow the gen steps:
Clear Cache: Settings > Apps > Gear Wearable > Storage > Clear Cache.
Update the Galaxy Wearable app to the latest version.

Reset your Galaxy watch:
Open the Apps screen on the watch.
Swipe the screen and tap on General.
Reset.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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colravi
Active Level 3
Wearables
Thanks but it didn't work so i backed up the watch and reset it. It is paired with the phone once again after the reset. However, Samsung does need to simplify this process so that a reset is not required each time the watch gets unpaired from the phone
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deb_dutta
Active Level 6
Wearables
Was in same situation. Resetting the watch didn't do much for me. If you have disabled some permission of phone system Apps, then it might cause that issue. In my case had to reset the phone itself to make it work. But before that you can check if it's able to connect to other phones or not. If it is, you may have to reset your phone.
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colravi
Active Level 3
Wearables
Thanks. I reset the watch and now everything seems to work normally as before
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