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08-08-2024 05:45 PM (Last edited 08-08-2024 06:49 PM ) in
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08-08-2024 06:34 PM in
WearablesProblem Description
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It sounds like your Samsung Galaxy Watch is locking during workouts, which is definitely inconvenient if you have to keep unlocking it to check your vitals and progress.
Here are a few things you can check to troubleshoot this issue:
Check Wrist Detection
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**Wrist Detection**: Ensure that the wrist detection feature is enabled. Go to *Settings* > *Security and Privacy* > *Lock* > *Wrist Detection*.
This feature keeps the watch unlocked while it's on your wrist.
Review Workout Mode Settings
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**Workout Mode Settings**: Some workout modes might lock the screen to prevent accidental touches.
You can check and adjust this setting by going to the workout settings on your watch.
Adjust Touch Sensitivity
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**Touch Sensitivity**: If you’re wearing gloves or your watch isn’t detecting your touch well, you might want to increase touch sensitivity.
Go to *Settings* > *Advanced* > *Touch Sensitivity*.
Enable Always On Display
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**Always On Display**: Enabling the Always On Display can keep the screen active during workouts.
This can be found in *Settings* > *Display* > *Watch Always On*.
Recalibrate Security
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**Recalibrate Security**: If the watch is still locking, try removing and re-adding your security settings (PIN, Pattern, etc.) to see if that resolves the issue.
Restart Watch and Check for Updates
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If none of these solve the problem, it might be worth restarting your watch or checking for any software updates that could address this bug.
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08-08-2024 06:39 PM (Last edited 08-08-2024 06:51 PM ) in
WearablesWrist ditiction is on
If you delete the pin, Samsung deletes your credit card.
I don't think it's a defective device, I just don't think it's work out focused like my ex watch Garmin.
I want the screen off when I am not looking, and when I look, it should take me to my progress... Not ever your pin
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08-11-2024 04:53 AM (Last edited 08-11-2024 04:57 AM ) in
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08-09-2024 08:44 AM in
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08-14-2024 04:16 PM in
WearablesTo address your concern, please ensure that your watch is set up to display workout information on the screen without needing constant unlocking. You may want to check the following:
1. Enable the “Always On Display” feature for workout data. This can be done through the settings on your watch.
2. Review the lock screen settings to ensure that they are configured to allow quick access to workout stats.
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08-14-2024 11:19 PM in
Wearables