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Original topic:

Samsung Wallet is not working with Galaxy Watch 4 Classic

(Topic created on: 07-17-2023 12:26 PM)
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Amalms
Active Level 3
Options
Wearables
Plug-in is installed, error when trying to connect with the phone as in the screenshot 

Samsung wallet is working perfectly with Mobile Device

image



UAE Version Phone and Watch with the latest software 
4 Comments
Samsung_specialist
Community Manager
Options
Wearables

Hello,

Kindly try to provide the IMEI number of your phone for further check.

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InFiNity123
Expert Level 4
Wearables
Update it to samsung wallet
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salmanul
Expert Level 2
Wearables
Try to reset your watch after back up
Amalms
Active Level 3
Wearables
This came from Samsung after senting error report and the issue is still there

Problem Countermeasure : The problem is that FCM ID (PUSH ID) was not fetched by Google FCM module in Cusomters Phone device.
Without PUSH ID, Samsung Pay cannot work properly.

The mechanism of FCM is handled by Google, Samsung does not know detail flow. So there is no way except waiting until Google FCM Module fetches ID from Google Cloud server.
I am not sure how long takes for Google FCM module to fetch ID, but I guess, trying after a day may remove this problem.
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