I was Using Samsung's Leval U for long time and it was stopped working so Recently I've purchased upgraded version Samsung Level U2 Bluetooth headphones. I thought that if Level U is supported with Samsung Level app, then Level U2 is obviously supported. But after start using that I and trying to connect with Samsung Level app, Level U2 isn't connecting, I've searched on internet and found that Samsung Level U2 isn't supported Samsung Level app. Please Fix this and add Support of Level U2 to Samsung Level app.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
