Whenever I try to measure the blood pressure, in the app of samsung health monitor on my phone it loads for sometime and it tells me no compatible watch found. But surprisingly ECG is being detected and works with no problems. I have a samsung galaxy watch 4 classic(US model) and a Samsung S20FE 5G(Indian model). Recently Samsung India has given an OTA update(One UI 5.0 ; 1 December 2023 security patch update) for the watch and I have updated both phone and watch to the latest version still the health monitor app on my phone can't detect the blood pressure compatible watch even though ECG is working well. I am not able to understand what is wrong here. A compatible watch, phone, OS and the country(India) supports both Blood Pressure and ECG but still why Blood Pressure isn't working?
As per your query, we want to inform you that in USA based Galaxy watches you can use the ECG only BP monitoring feature is not available.
For any other issue regarding Health application kindly share Log data via the given steps:
Reproduction of issue on the watch > Samsung Health Monitor Apps on mobile > More menu > Contact us > Error reports > Check "Send system log data" > Send.
Note: Log data should be obtained immediately after reproducing the issue.
My son bought for me a watch 5 LTE USA model watch on my 49th birthday to check my blood pressure. I updated my Samsung S22 ultra's india versions, as well as watch 5 lte but I am still disappointed. to know this usa version not work in India for blood pressure , gift of some one dear not valuable, he also feeling regret
