Original topic:

Samsung Earbuds 3 pro [ second prob ]

(Topic created on: 09-20-2024 09:29 PM)
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its_minhas10
Active Level 4
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Wearables
This is my second post regarding #earbuds3pro.

Their is a voice and sound issue while playing #BGMIgame

After every 2 seconds, the volume goes down or sometimes completely turns off. Then, I have to press the volume button again and again to raise the volume.
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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its_minhas10
Active Level 4
Wearables
I just purchased the device 4 days ago. This means it's a defective device.
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