Problem while updating buds 2 pro software

[mdiqbalkhann]

FACING THIS PROBLEM WHILE UPDATE LATEST SOFTWARE UPDATE IN MY GALAXY BUDS 2 PRO ..

[Sahib20070829]

Bro reset buds and reinstall the wearable app. I hope the issue will be fixed

[goodthings]

Please reinstall the wearable app and reset buds again then try to it's again. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly follow the below steps to resolve your issue:

For Galaxy buds:
Kindly open the Galaxy Wearable App.
Tap on about earbuds.
Reset earbuds.

Update the Galaxy Buds software by following the steps given in the link: https://www.samsung.com/in/support/mobile-devices/how-do-i-update-my-galaxy-buds-software/

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support