Original topic:

Poor quality of eartips on samsung buds 3 pro

(Topic created on: 12-11-2024 12:21 AM)
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akash_r1
Active Level 1
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Wearables
I have purchased samsung galaxy buds 3 pro in samsung india website in September. I received the product and used it . Few days before I tried to change eartips and they got teared up and half of the portion got stuck with bud. I visited samsung service center and get that removed and put small size . Again when I tried to change same thing happened. What can I do now as I don't have extra pair. Samsung please help here . Even after spending 20000rs on earbuds and you're providing poor quality foam tips . I need a resolution asap.
3 Comments
rudranaag
Active Level 5
Wearables
Yes.. iam used that.. same feeling bro
Wearables
Kd
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.

Warm Regards,
Samsung Customer Support