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WearablesYou may also verify the device's status via the Galaxy Wearable application on your connected smartphone to ascertain its responsiveness or to remotely modify the watch face.
Alternatively, allow the battery to fully deplete until the device powers off, then place it on the charger and reactivate it.
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WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
