My samsung galaxy watch 4 is switching off automatically

[Joyot]

Samsung galaxy watch 4 44mm is switching off automatically when connecting to wireless charger.

Please provide some workable solution.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Joyot]

Thanks a ton.

[ketani72]

Is your problem solved ?

[Joyot]

Not yet, dear. Sunday I went to a service center but it was closed. Problem is still persisting. 😔

[Aneeq01]

Please let me know if you have visited service center.

[Joyot]

Yes, today I visited the service center, and they are telling water inserted inside the dial. It's due to my running and exercise activities. But my utter surprise, this watch should be water proof. They are asking Rs 9000 for repair. I denied to get it repaired and decided to purchase a new one.

[Aneeq01]

I am facing the same issue from 4 months...i non humid climate it works fine but whenever i go to my college which is in a humid place...it restarts whenever i try to charge it

[Joyot]

Now I have decided to shift to some other brand. Infact I'm going to book sports watch of Cult sports brand. These watches are sturdy and economical. You can also try it.