Original topic:

Microphone used of buds if in speaker mode

(Topic created on: 05-06-2023 09:34 AM)
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Bhiman
Active Level 1
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Wearables
So I have S23Ultra and Buds2 pro
Scenarios: I have my buds on. I take a jio video call. As normal both mic and audio of buds is used. But when I put the call in speaker mode, audio comes from mobile but microphone is used of buds and sometimes microphone is not at all active on any device.
Any Idea how to resolve this.
Thanks
7 Comments
ABC4386
Active Level 4
Wearables
If the buds are connected to the phone, then the buds microphone would be used, you can change the speaker by clicking on the speaker option on the phone pad but microphone will be buds till the time they are connected. So you will need to disconnect them if you want to use the phone microphone too.
Bhiman
Active Level 1
Wearables
Thanks for the clarification.
However, this didn't happened with with my old phone and buds (s10 lite and buds+). Strange
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Daksh2
Active Level 8
Wearables
When you put your phone on speaker just you need remove buds from ear after automatically phone microphone use
Bhiman
Active Level 1
Wearables
Thanks. Will try.
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Daksh2
Active Level 8
Wearables
Try after say me work or not
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Bhiman
Active Level 1
Wearables
Hi, I tried but it didn't worked.
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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