Original topic:

Issue with calling

(Topic created on: 02-17-2025 12:43 PM)
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mirharisnazir
Beginner Level 2
Options
Wearables
On my galaxy watch 4 classic (lte) i was getting 3 options to call , ( sim 1, sim 2, watch). Now it shows on 2 (sim 1 and sim 2). Although I am on "always on LTE", still not showing the option to call from watch. Please help with issue.
1 Comment
cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Path share log file: Wearable app>Three dots>Settings>Contact Us> Send feedback>Choose Composer> Select error report > select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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