I have noticed an issue with my Samsung Galaxy Watch 4 Classic where clapping is mistakenly detected as movement, causing the step count to increase even when I am in a stationary position. This affects the accuracy of the step tracking feature. Please look into this issue and provide a solution.
We request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Path share log file: Wearable app>Three dots>Settings>Contact Us> Send feedback>Choose Composer> Select error report > select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
