Original topic:

Google keeps on galaxy watch 4 classic

(Topic created on: 11-17-2023 03:07 PM)
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anugnair5222
Active Level 7
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Wearables
I can't add new notes in the Google Keep app on my Galaxy Watch 4 classic LTE. Whenever I try to add new note in google keep in Watch then screen goes off. What is the reason? APP unsupported? Those who know please explain
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cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we suggest you kindly contact the respective application helpline to make sure there is no issue from their end if no problem from their end then kindly perform the following steps to resolve your issue.

Open the Apps screen on the watch.
Swipe the screen and tap on General.
Reset.

In case the issue still occurs kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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