Galaxy watch 4 WhatsApp call issues

[fuego1]

I don't seem to see my contact details anytime I receive a WhatsApp call. It only shows the number.

Is there any help to solve this issue? 

[MOQBALI]

Me to I checked

[Samsung_specialist]

Kindly 'turn off ‘Automatically back up & sync device contacts’ function.

[fuego1]

From wearable?

[fuego1]

It's off