Galaxy fit 2 black screen

[ElBob07]

My galaxy fit2 is stuck on a black screen, the heart rate monitor won't stop flashing green, and it won't connect on the galaxy wearable app I just purchased2 days before (it's on the most current version)

[Samsung_specialist]

Hi,

Please use the following steps to reset watch as per below steps:

-Settings 

-Gear info

-Reset gear

-Factory reset

-Ok

Then to clear cache and data for Galaxy wearable app as below:

-Settings

-Apps

-Galaxy wearable

-Storage

-Clear cache & Clear data

Let us know if this helps!

[ElBob07]

It's a galaxy fit 2 band and it's stuck in black screen and disconnected from my phone with heart rating sensor is flashing can't reset it can't restart cause there no physical button..

[Samsung_specialist]

Hi there,

Please bring the device to a Samsung Service Center to have the device checked out by a technician.

Click here for more details https://www.samsung.com/ae/support/service-center/

[ElBob07]

I let till it die over two nights now it's working the lack of physical button is bad 👎

[Samsung_specialist]

Hi,

Please bring your device to a Samsung Service Center to help fix the issue.

Find the nearest Service Center to you online. 

Thanks!