Galaxy watch 3 black screen with green dots

[ahmadjarrar]

السلام عليكم فجأة ساعة الwatch3 تغيرت لون الشاشة للون الاخضر وقاني يوم اصبحت شاسة سوداء مع نفط خضراء مع العلم انا لا اسيح بها ومايصلها من ماء هو مجرد رذاذ بسيط وماخليت طريقة الا وسويتها لكن للاسف الشاشة بعدها على ماهي عليه الصوت شغال وكل شئ لكن الشاشة مثل ماهي وش المشكله؟

[Rahul_Radhakrishnan]

It seems that the issue you're facing is related to screen damage or a problem with the cable connected to it, especially since the screen is showing abnormal colors (like green) and appears distorted or not functioning properly.

Possible Causes:

1. Issues with the screen itself: The screen might be experiencing pixel issues or internal circuitry problems, causing the abnormal colors or lines.


2. Damaged cable connection: If the screen is partially working but showing those colors or lines, there might be a faulty cable connecting the screen to the motherboard.


3. Software issue: The problem could also be caused by a software malfunction or display settings problem.



Solutions You Can Try:

1. Restart the phone: Sometimes a simple restart can fix temporary issues.


2. Factory Reset (if it's a software issue): If you're sure the problem isn't with the physical screen, you can try factory resetting the phone to fix any software-related issue.


3. Visit an authorized service center: If the issue is related to screen damage or the cable, the best option is to take the phone to an authorized service center for a thorough inspection.



If you've tried all the solutions and the problem persists, it's best to visit a service center to have the phone properly examined.

[ahmadjarrar]

The issue is not with my phone; it's with my watch S3.

[Samsung_specialist]

حقا نعتذر جدا لمواجختك مثل هذه المشكلة, يرجى العلم بأنه الافضل ان تقوم بزيارة مركز الصيانة نم اجل فحص الساعة واصلاحها.
يمكنك ان تقوم بتحديد اقرب مركز صيانة عبر الرابط ادناه : https://www.samsung.com/ae/support/service-center/