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06-09-2021 07:51 PM in
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06-09-2021 08:21 PM in
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06-09-2021 08:26 PM in
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06-11-2021 10:13 PM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-09-2021 07:36 AM in
WearablesPlease visit the service center as I have faced some similar issues. They gave me a replacement and now they work fine. Also can I know to which device did you connect the Buds Pro?