Original topic:

Buds core connection problem

(Topic created on: 02-19-2026 11:46 AM)
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alcologist
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I don't know what's Samsung doing are they just busy in launching new devices and forgetting the launched ones, im talking about galaxy buds core their connection management is worse than even one plus nord 3r buds, these buds stay connected to two devices all the time and plays media or calls through the one that's active on the other hand showing off the auto switch feature galaxy buds core fails to switch to the active device or responds too late, or doesn't even connect after opening the lid never had this problem in buds live. Samsung you seriously think about these things before costumers switch to other brands. 
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience, and we wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

We encourage you to visit any Samsung authorized service center. Our technician team will inspect the device to provide the necessary assistance.

Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified engineers of Samsung. Additionally, all parts used will be genuine to ensure the highest quality of service. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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