I recently received my buds pro for s21+ offer. The earbuds are ok. Sounding good although I won't say it sounds like a 5k headphones only.
My actual problem is with case. The hinge of case feels very feeble, top lid is shaking. This happens right of the box. It feels like it is gonna break any second. Should I be worried? Shall I visit service center for this?
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
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Did your issue got sorted out? I'm facing the same problem. I feel the lid is loose when opened and the hinge appears too loose. Just a shake and the lid falls down shut. Is that normal?
