Galaxy buds 3pro

[lucifer012]

I have issue for galaxy buds 3pro for charging for earbuds and mujhe liya hue two months hue hai.

[Rultes21]

This happens with ur trying to put the ear buds back to the case after using it while running or if ur sweating ..this has happened to me too so clean it and it's fine

[AsraoS24ultra]

Hai sir,I am having also same problem, then go to service center, he said it is liquid damage, but I argue to him ,then he is taking and checking it

[lucifer012]

So service center
change or not earbuds

[AsraoS24ultra]

Yes

[lucifer012]

Change the earbuds

[AsraoS24ultra]

Just giving a acknowledgement, try to check ,after giving reply

[AsraoS24ultra]

But huge cost ,not better than buds2 pro

[AsraoS24ultra]

Also same problem

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issues.

1. Charge my Galaxy Buds: To charge the battery in your Galaxy Buds use the following steps.
- Place the earbuds in the charging case (do not use if wet or dirty)
- Connect the USB cable to the charging case or use a wireless charger.
- Both earbuds and case charge simultaneously
- Use only Samsung charging devices for optimal battery life
- Device and charger may become warm during charging, but this is normal
- Do not disassemble, modify, or repair the device
- Keep magnetic stripe cards away from the device or charger to avoid damage

2. Monitor the charge status: When you connect the earbuds and charger case the LED indicators will flash certain colors to indicate the battery level.
• Green: Fully charged.
• Red: Charging.
• Flashing Red: Charging error. Reconnect the case and earbuds. If the error occurs again, contact a Samsung Service Centre for service support.
Note: You can check the battery level for the case and earbuds in the Galaxy Wearable app.

3. Wireless PowerShare: To wirelessly charge your Galaxy Buds with Wireless PowerShare, you need to follow these steps:

1. Activate the Wireless PowerShare feature on your phone.
2. Place your phone face down and put the compatible device (Galaxy Buds) on its back to start charging. You'll hear a notification sound or feel a vibration when charging starts.
If you want to enable Wireless PowerShare mode manually, here's how:
- Open your device's Settings.
- Scroll down and select "Battery and device care".
- Tap on the "Battery" option.
- Select "Wireless power sharing" and turn it on by activating the switch. Please note that Wireless PowerShare is compatible with most Qi-certified devices.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support