Galaxy Watch 4 - One UI 8 - Post update Issues

[SolankiRahul]

Dear @Samsung Support,

I'm facing below issues post updating my Galaxt Watch 4 in One UI 8.

1. Always On Display is not working

2. Heart Rate sensor stopped working.

3. Stopped Heart Rate sensor impacted the Stress Measurement.

4. Wrist detection issue, as the Watch gets locked frequently even if it is not removed from wrist.

5. It claims that performance is improved, but I feel no change as compared to previous version.

6. With 'New notification' set-up, the existing notifications are not working.

Thanks to check and assist with the fix as the earliest. 

Regards...

[PramodPant]

Somebody shared solution for sensor fixing, you can check other post about this issue, you will get solution from those.

[SolankiRahul]

Tried that already, nothing is working.

[PramodPant]

Oh.. Service centre wala option try kia? Ye log update dety hain gadgets kharab krne k liye

[SolankiRahul]

😂

[Drmihir]

Bogus

[SolankiRahul]

Samsung 's service , I totally agree

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have identified that the issue may occur when the sensor and AOD related internal values are not properly reflected in the latest software (One UI 8.0 Watch) for the Galaxy Watch4 series device.

We are preparing a SW patch version for the Watch to address this issue. Please ensure that your device’s SW version is always up to date.

The update will be rolled out gradually. The schedule and version number are subject to change and may differ depending on your region or carrier.

Warm Regards,
Samsung Customer Support

[SolankiRahul]

Thank you for the feedback, we shall keep looking for the Patch Update..

[SolankiRahul]

Watch 4 update released yesterday, and all the issues mentioned above are resolved now.