Galaxy Buds Problem

[VanjiR]

I Have Galaxy Buds,I Have A Problem On Left Ear Buds,Its Output Is Very Low,I Already Had A Issue And Its Replaced By Samsung Customer Service Centre, I Replaced On 1st Week Of August 2019,But I Have Same Issue Right Now, How Can I Service it.

[samauriga]

There you go.

https://r2.community.samsung.com/t5/Wearables/Ultimate-fix-One-bud-with-less-volume/td-p/4817548

[VanjiR]

Not Working

[samauriga]

Did you try a hard reset as well?

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

First, navigate to and open the Galaxy Wearable app on your phone.

For the Galaxy Buds or Buds+, tap About earbuds. Tap Reset earbuds, and then tap Reset to confirm.

For Gear IconX, tap the SETTINGS tab in the app, and then tap About Gear. Tap Reset Gear, and then tap RESET.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support