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03-07-2025 07:52 PM in
WearablesHi,
Brought Samsung Fit3 one month back. Very disappointed with its battery performance. Company says 13 days back up but in actual I am charging it every 3 days.
Any solution for this? i tried everything that is available on net.
No improvement. Please help..
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03-07-2025 08:14 PM in
Wearables1. Reduce Display & Notifications Usage
Lower screen brightness and reduce "Screen timeout" duration.
Disable "Always-on Display" if enabled.
Limit notifications for non-essential apps.
2. Optimize Health Tracking Features
Reduce heart rate monitoring frequency (set to manual or every 10 minutes instead of continuous).
Disable automatic stress tracking and sleep monitoring (if not needed).
Turn off SpO2 monitoring during sleep.
3. Limit Connectivity Features
Turn off Bluetooth when not in use.
Disable Auto-sync for weather and other apps.
Avoid "Find My Band" feature unless necessary.
4. Restart & Reset
Try a soft reset by restarting the band.
If issues persist, do a factory reset (from Galaxy Wearable app) and set it up as new.
5. Software Update & Battery Calibration
Check for firmware updates via Galaxy Wearable app.
Fully charge the band, then let it drain to 5-10% before recharging (repeat for a few cycles to recalibrate battery).
6. Check for a Defective Unit
If none of these help, your Fit3 may have a faulty battery. Since it's just a month old, consider claiming warranty through Samsung Support.
Let me know if you need more help!😊
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03-08-2025 09:50 AM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you kindly perform the following steps to resolve the battery-draining issue.
There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life.
For example, certain apps can increase battery consumption.
● Inspect the watch and charger for physical or liquid damage.
● Use only Samsung-approved chargers and accessories, which are specifically designed for the device. The Watch cannot be charged properly with a third-party charger.
Follow the given tips to resolve the battery draining issue:
1: Perform a diagnostic- If your watch is paired with a Samsung phone, you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition.
2: Update your apps: Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance.
3: Update your software.
● From your phone: Galaxy Wearable app > Watch settings or SETTINGS > About watch > Update watch software Or tap About Gear > and then tap Update Gear software.
● Tap Update now or Download updates manually, and then follow the on-screen instructions. If desired, you can choose to automatically update the software by turning on Auto update or Download updates automatically. The watch will disconnect during this time.
● After checking for software updates to your watch, check if any updates are available for apps installed on your watch.
4: Turn off unused health trackers.
Sleep: Tap Settings at the bottom of the menu, turn the switch off, and then tap OK to confirm.
Heart rate: Tap Auto HR Settings from the bottom of the menu, and then tap Never.
Stress: Tap Auto stress settings from the bottom of the menu, and then turn the switch off.
5: Delete data and close background apps.
Note: These steps do not apply to the Galaxy Fit.
From your phone: Galaxy Wearable app > Watch settings or the SETTINGS tab > About watch or About Gear > Storage > CLEAN NOW, > tap the Back (<) icon > RAM > CLEAN NOW.
6: Turn off network connections.
7: Turn off Watch always on.
8: Turn off voice wake-up in Bixby or Google Assistant.
9: Customize your notification settings: From your phone- Galaxy Wearable app >Watch settings or the SETTINGS tab > Notifications > Advanced notification settings > switches > Show with details and Turn on screen.
10: Turn on power saving mode: Press the Home key (Power key) on your watch, > Settings > Battery and device care > Battery or Battery management > switch next to Power saving.
11: Do not expose your watch to temperature extremes: Exposing your watch to very cold or very hot temperatures can shorten the watch's battery life and could lead to damage.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
