Original topic:

Earbuds charging issue in buds 3 pro

(Topic created on: 11-25-2024 02:18 PM)
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vignesh1986
Beginner Level 3
Options
Wearables
Hi all

I purchased buds 3 pro 2 months back and now my left side earbud is not at all charging although the case is fully charged. Seems like samsung wants to provide it's buds 3 pro customers with extreme customer satisfaction. 
1 Comment
cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly reset the buds by following the below given steps.
Step1: Kindly open Galaxy Wearable App.
Step2: Tap on about earbuds.
Step3: Reset earbuds.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support