vignesh1986
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11-25-2024 02:18 PM in
Wearables
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cs_member10
Expert Level 5
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11-26-2024 09:29 AM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Kindly reset the buds by following the below given steps.
Step1: Kindly open Galaxy Wearable App.
Step2: Tap on about earbuds.
Step3: Reset earbuds.
In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support