Original topic:

ECG and BP measure not working

(Topic created on: 05-03-2023 10:05 AM)
167 Views
SathishBL
Beginner Level 2
Options
Wearables
Hi
I purchased watch 4 classic Lte model this year Feb. ECG was working from my purchase until 2 weeks back but after some update ECG is not visible. When contacted customer care they said ECG and BP not available for India.
Is that true?
If so, when will this feature be available in India?

Regards
Sathish
1 Comment
cs-member11
Moderator
Moderator
Options
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung. 
  
Warm Regards,
Samsung Customer Support