Original topic:

Disappointed

(Topic created on: 02-02-2025 06:40 PM)
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Monumish
Active Level 1
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Wearables
Being a loyal samsung fan boy and using various samsung devices like samsung galaxy s 24, s 20fe, galaxy tab, galaxy watch 4 and galaxy earphones. I have to admit purchasing galaxy buds fe was the worst decision of my life...paying a price of 6k....really disappointed with earbuds performance....after a lot of issues got my earbuds replaced still facing the same issue 😢 @samsung.in 
6 Comments
goodthings
Expert Level 5
Wearables
Kindly complaint to Samsung customer support through Samsung Members App also go to service center again for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Wearables
Your's most welcome to here.
cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We understand that you are facing multiple issues with your buds. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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kannyB
Active Level 7
Wearables
Loyal? Lol dude its just a product... there is nothing to be like loyal to a company 🤣
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Monumish
Active Level 1
Wearables
Bro there is something called customer loyalty in the market....there are numerous products from various companies....but we as a customer do have our preference of the company since I have build an ecosystem with various product of the same company...so I guess sticking to one particular brand does depict loyalty towards a company
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kannyB
Active Level 7
Wearables
Its better not to be loyal to such greedy giants