Buds 2 Pro connection problem

[Bş]

Dear Members,

My buds 2 pro keep on disconnecting itself. It has started to happen from yesterday only. I have reseted the case and buds but still the issue is persisting. I had even unpaired and paired them again but still they keep on disconnecting.

Any solutions with anyone.

[prasadroxx]

Uninstall and reinstall wearable app for buds 2 pro

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support