Buds 2 Pro Head Tracking Issue

[imransikn]

When Phone locked head tracking not working in Buds 2 Pro how to solve it.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query kindly perform the following steps to resolve your issue.
For Galaxy buds:
1-Kindly open the Galaxy Wearable App.
2-Tap on General.
3-Reset.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[imransikn]

Can I get replace I Purchased from Samsung india online