Original topic:

Bluetooth range is too low... (watch 6 classic)

(Topic created on: 10-04-2023 06:03 PM)
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HarsH_PateL24
Active Level 5
Options
Wearables
I have watch 6 classic 47mm (Bluetooth version).
In gym i put my phone on charging desk and while workout in same hall i get disconnection alerts.
This is my first galaxy watch.. but i think bluetooth connectivity range is too small..

I also tried hotspot in phone to connect wifi in watch.. (wifi range is higher than bluetooth)

Anyone also think bluetooth connectivity is too low?? OR can it intensional for making difference fir lte watch? (I used amazefit watches they are good in bluetooth range)


3 Comments
itz_Sayujya
Active Level 3
Wearables
Watch 6 classic uses Bluetooth 5.3 A2DP, LE

Bluetooth 5.3 range is 240 meters maybe your phone was more than 240 meters ( 240 meters is tested in lab conditions original distance can vary a bit)
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HarsH_PateL24
Active Level 5
Wearables
Nope.. i was in same gym hall.. gymhall is not that much big
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cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly reset your watch to resolve your issue.

Open the Apps screen on the watch.
Swipe the screen and tap on General.
Reset.

In case the issue still occurs kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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