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09-02-2023 08:52 PM in
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09-02-2023 09:16 PM in
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09-04-2023 01:30 PM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
Basis your query regarding the battery drain issue Galaxy Buds. We suggest you kindly reset the buds.
Kindly open the Galaxy Wearable App.
Tap on about earbuds.
Reset earbuds.
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-24-2025 02:58 PM in
Wearables2. The battery is consumable, and the useful charge will get shorter over time.
3. When you are not using the earbuds, store them in a charging case that has been charged.
If not, the touch-sensitive sensor will continue to work, affecting the usage time and battery consumption.
Kindly reset the buds: Galaxy Wearable App>Tap on About earbuds.>Reset earbuds.
If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
