Even though I've selected the "seamless connection" activated in the settings, my Buds3Pro do not switch automatically between my phone & windows laptop (running latest versions). Any advise?
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● First, make sure the other device is turned on. Then, navigate to and open Galaxy Wearable on your phone. ●Tap the Menu icon (the three vertical lines) in the upper left-hand corner. ●The name of the most recent device (Example: Galaxy Watch Active2, Gear S3, etc.) will appear at the top of the list. ●Select the device you want to connect to, and the app will automatically connect. Note: Keep in mind that Galaxy devices running One UI 3.1 or above must be signed in to the same Samsung account to use this feature.
If still facing issue, kindly reset the buds once and try again later. Path: Step1: Kindly open Galaxy Wearable App. Step2: Tap on about earbuds. Step3: Reset earbuds.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
