Pathetic Battery Backup on Samsung S23FE

[Wandal_Savage]

Hi,

I've been using the brand new Samsung S23FE from 9th of this month. It's almost been 13 days and one thing I wanted to highlight about the battery, it's really very pathetic. I'm not even getting 3.5hrs of Screen on Time on this device on a very normal day to day usage. 

I haven't installed any games or any big battery consuming apps.

I'm going to attach some screenshots for clarity. This wasn't expected from the phone to be honest for which I've paid a premium price. 

I am expecting a quick resolution over the matter from Samsung.

[sairaml]

Wait for update

[Wandal_Savage]

I initially had received an update expecting that it would improve the battery but it worsen the battery backup

[sairaml]

Check battery Life

[Wandal_Savage]

Do we have a dedicated Samsung app to do that?

[sairaml]

Just check device diagnostic

[Wandal_Savage]

The diagnostic apps says the battery has a normal health.

[Ammār]

Bro change the performance profile and turn of aod i am getting 6hr of on screen time

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ArpitS24Ultra]

@samsung
Stop giving these template replies