Original topic:

Contacts storage draining large amount of battery in s24 ultra why please fix

(Topic created on: 02-01-2024 02:45 AM)
5461 Views
coolashish2007
Active Level 1
Options
Unpacked 2025
I bought new galaxy s24 ultra device but Contacts storage draining large amount of battery in s24 ultra so very disappointed. please fix as soon as possible. Or how i can fix this.
27 Comments
Someon3
Active Level 4
Unpacked 2025
What do you mean by "Contacts storage draining large amount of battery"? How can storing contacts drain large amounts of battery? Unless you're storing like hundreds of thousands of contacts ig. Ya, please elaborate the issue and get to the specific details if you expect a resolution
0 Likes
Mehz
Active Level 7
Unpacked 2025
May b there may b issue with the system... how can contact storage drain the battery that too with 256 storage and 5000 battery
0 Likes
Unpacked 2025
Check this1706763108957_1706763108949_0.jpg
Someon3
Active Level 4
Unpacked 2025
**bleep** that is very weird. Try putting it to deep sleep and restricting it's battery usage, like this. And if that doesn't work did you try to update it? If not, go to galaxy store and check for updates and update all1706766678883.jpg1706766678995.jpg1706766679062.jpg1706766679139.jpg
0 Likes
Unpacked 2025
I am mot finding background usage for app option where it is ???
0 Likes
Members_QUnKKMo
Beginner Level 3
Unpacked 2025

Where can I find contacts storage....? 

0 Likes
Unpacked 2025
It's a simple fix bro go to recovery mode and clear cache it will fix it
0 Likes
cs_member8
Moderator
Moderator
Options
Unpacked 2025

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that when you initially use the terminal, the battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if you still have problems, kindly visit a service center.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

vikramshenoy
Active Level 1
Unpacked 2025
It's been 2 months. The drain is still ongoing. Fix this. We are paying for the best Android experience. Customer support cannot be this crappy